Don Cottel helped us sell our home of 33 years in Eugene. He was patient and calm when we were tired and frustrated with repairs and updates while we prepared to list it. He prepared a personal video showing how to turn the hot and cold water valves on and off under each sink and also filmed the location of the main water valve by the front sidewalk that the buyers’ inspector had been unable to determine. He watered 4 large plants for about 3 weeks and kept them healthy until we could return from out of state to pick them up. He went above and beyond in other important ways and we are very thankful that he was our realtor.